Microsoft Teams Calling Plans enable eligible faculty to place and receive domestic and international calls over the Public Switched Telephone Network (PSTN) directly from Teams. This add-on integrates cloud telephony with collaboration, providing a single, secure interface for voice, chat, and meetings. Features include Microsoft-managed phone numbers, call forwarding, voicemail, emergency calling where available, and usage reporting to simplify administration and compliance.
To purchase, institutions must meet prerequisites: a qualifying Microsoft 365 or Office 365 subscription with Microsoft Teams Phone (formerly Phone System), and appropriate licensing allocation for users. Capacity is governed by included minutes and geographic availability. Designed for education tenants, this plan helps streamline campus communications while leveraging Microsoft’s enterprise-grade reliability and security.