Microsoft Dynamics 365 Customer Insights – Journeys empowers academic institutions to orchestrate personalized, data‑driven engagement across the student and faculty lifecycle. This faculty offer includes Dynamics 365 Marketing capabilities to design omnichannel campaigns, automate communication, and nurture relationships at scale—all while aligning with institutional policies and privacy standards. Build targeted segments, create event and webinar registrations, and track outcomes with real-time analytics to optimize outreach and enrollment efforts. Tight integration with Microsoft 365 and Dynamics 365 applications helps unify data and streamline workflows. The solution supports email compliance features, consent management, and role-based access for secure collaboration. Ideal for universities, colleges, and schools seeking efficient, measurable engagement that strengthens community and drives mission-focused results.
Source: Microsoft Learn and product documentation for Dynamics 365 Customer Insights – Journeys (formerly Dynamics 365 Marketing).