Dynamics 365 Guides

Microsoft Dynamics 365 Guides is a mixed reality application that empowers frontline workers with step‑by‑step holographic instructions, anchored to real‑world equipment. Using HoloLens 2 or compatible devices, employees can follow visual guidance, 3D content, videos, and spatial notes to perform tasks accurately and consistently. Guides helps reduce errors, accelerate onboarding, and capture process knowledge directly where work happens.

With a user subscription, individuals can access authored guides, complete procedures, and collaborate remotely via Microsoft Teams and Dynamics 365 Remote Assist. Authors can create and update instructions without coding, using an intuitive PC authoring tool. Data captured in Guides integrates with Microsoft Dataverse and Power Platform for analytics and continuous improvement. Requires appropriate device and licensing.