Dynamics 365 Customer Voice

Microsoft Dynamics 365 Customer Voice is an enterprise feedback management solution that helps you collect, track, and act on customer insights across channels. Create branded surveys, distribute at key touchpoints, and analyze results with built-in dashboards integrated with Dynamics 365 and Microsoft Power Platform. Automate follow-ups, trigger workflows in Power Automate, and enrich customer profiles in Dataverse to close the loop faster. Secure data handling and compliance-ready controls support organizational requirements. Each subscription includes 2,000 survey responses per tenant per month, enabling consistent, scalable feedback programs. Elevate customer experiences by aligning insights with sales, service, and marketing processes for measurable impact and improved satisfaction.

Source: Microsoft Learn and product documentation.