Microsoft Dynamics 365 Customer Insights is a customer data platform that unifies data from multiple sources to create real-time, AI-powered customer profiles and insights. This User License (Nonprofit Staff Pricing) is intended for eligible nonprofit organizations to administer and grant access for multiple users within a single tenant to the Customer Insights solution. It supports segmentation, data unification, identity resolution, and activation across marketing, sales, and service scenarios, helping teams deliver personalized experiences while maintaining governance and security. Nonprofit eligibility and licensing rules apply. For product capabilities and eligibility criteria, consult Microsoft’s official documentation and Nonprofit program guidelines. This SKU is not for individual resale and is designed for tenant-level enablement and user access management.
Sources: Microsoft Learn; Microsoft Nonprofit eligibility documentation.