Dynamics 365 Connected Store

Microsoft Dynamics 365 Connected Store helps retailers transform physical locations with real-time, data-driven insights. It securely ingests observational, location, and line-of-business data from in-store sensors and systems, then applies AI to detect patterns, optimize operations, and automate actions.

With continuous monitoring and analytics, teams can improve shelf availability, traffic flow, queue management, and equipment uptime, enhancing both efficiency and customer experience. Configurable alerts and workflows enable proactive responses to events—such as restocking needs or rising wait times—while dashboards surface performance trends across stores.

Built on the Microsoft cloud, Dynamics 365 Connected Store aligns with enterprise-grade security and compliance. It integrates with Microsoft Power Platform and Dynamics 365 applications to extend insights into broader retail processes from operations to customer engagement.