Dynamics 365 Customer Service Professional

Microsoft Dynamics 365 Customer Service

Dynamics 365 Customer Service Professional ist ein Benutzerabonnementplan für Dynamics 365 Customer Service und bietet zentrale Funktionen für Fallverwaltung und Omnichannel-Support für wachsende Teams. Er unterstützt Agents bei der Verwaltung von Fällen, der Nachverfolgung von SLAs, der Arbeitszuweisung sowie beim Zugriff auf eine einheitliche Wissensdatenbank, um Probleme schneller zu lösen. Supervisoren erhalten über Dashboards und grundlegende Berichte Einblicke, um die Performance zu überwachen und die Servicequalität zu verbessern.

Entwickelt für Organisationen, die wesentliche Funktionen für den Kundensupport benötigen, ohne die vollständige Erweiterbarkeit des Enterprise-Plans, integriert sich Professional in Microsoft 365 und die Power Platform für optimierte Workflows. Skalieren Sie souverän mit rollenbasierter Sicherheit, konfigurierbaren Warteschlangen sowie E‑Mail-, Chat- und Self-Service-Optionen. Erfordert eine pro Benutzer lizenzierte Nutzung. Quelle: Microsoft Dynamics 365 Customer Service-Dokumentation und Lizenzierungsleitfäden.

Plans (14)

Compare license packages - choose the right option with confidence

Dynamics 365 Customer Service Professional-Zusatz für qualifizierendes Dynamics 365-Basisangebot eingebunden

Commercial

Dynamics 365 Customer Service Professional

Commercial

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial

Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer for Students

Education

Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer for Faculty

Education

Dynamics 365 Customer Service Professional (Nonprofit Staff Pricing)

Non-Profit

Dynamics 365 Customer Service Professional for Students

Education

Dynamics 365 Customer Service Professional for Faculty

Education

Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (Nonprofit Staff Pricing)

Non-Profit

Subscriptions (28)

Flexible terms - subscribe for 1 month, 1 year, or more

Dynamics 365 Customer Service Professional-Zusatz für qualifizierendes Dynamics 365-Basisangebot eingebunden

Commercial
User
Subscription Period: 3 YearsBilling Period: 1 Year
€224.40
/ 1 Year

Dynamics 365 Customer Service Professional-Zusatz für qualifizierendes Dynamics 365-Basisangebot eingebunden

Commercial
User
Subscription Period: 1 MonthBilling Period: 1 Month
€22.44
/ 1 Month

Dynamics 365 Customer Service Professional-Zusatz für qualifizierendes Dynamics 365-Basisangebot eingebunden

Commercial
User
Subscription Period: 3 YearsBilling Period: 3 Years
€673.20
/ 3 Years

Dynamics 365 Customer Service Professional-Zusatz für qualifizierendes Dynamics 365-Basisangebot eingebunden

Commercial
User
Subscription Period: 1 YearBilling Period: 1 Month
€19.64
/ 1 Month

Dynamics 365 Customer Service Professional-Zusatz für qualifizierendes Dynamics 365-Basisangebot eingebunden

Commercial
User
Subscription Period: 1 YearBilling Period: 1 Year
€224.40
/ 1 Year

Dynamics 365 Customer Service Professional

Commercial
User
Subscription Period: 3 YearsBilling Period: 1 Year
€561.60
/ 1 Year

Dynamics 365 Customer Service Professional

Commercial
User
Subscription Period: 1 MonthBilling Period: 1 Month
€56.16
/ 1 Month

Dynamics 365 Customer Service Professional

Commercial
User
Subscription Period: 3 YearsBilling Period: 3 Years
€1,684.80
/ 3 Years

Dynamics 365 Customer Service Professional

Commercial
User
Subscription Period: 1 YearBilling Period: 1 Month
€49.14
/ 1 Month

Dynamics 365 Customer Service Professional

Commercial
User
Subscription Period: 1 YearBilling Period: 1 Year
€561.60
/ 1 Year

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial
User
Subscription Period: 3 YearsBilling Period: 1 Year
€673.20€403.92
/ 1 Year

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial
User
Subscription Period: 3 YearsBilling Period: 3 Years
€1,684.80€1,010.88
/ 3 Years

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial
User
Subscription Period: 3 YearsBilling Period: 3 Years
€1,684.80€1,010.88
/ 3 Years

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial
User
Subscription Period: 3 YearsBilling Period: 1 Year
€224.40€134.64
/ 1 Year

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial
User
Subscription Period: 3 YearsBilling Period: 1 Year
€224.40€134.64
/ 1 Year

Bridge to the Cloud 2 (BTTC2) Promo - Dynamics 365 for Customer Service Pro

Commercial
User
Subscription Period: 3 YearsBilling Period: 3 Years
€561.60€336.96
/ 3 Years

Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer for Students

Education
User
Subscription Period: 1 YearBilling Period: 1 Month
€7.50
/ 1 Month

Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer for Students

Education
User
Subscription Period: 1 YearBilling Period: 1 Year
€90.00
/ 1 Year

Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer for Faculty

Education
User
Subscription Period: 1 YearBilling Period: 1 Month
€10.30
/ 1 Month

Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer for Faculty

Education
User
Subscription Period: 1 YearBilling Period: 1 Year
€123.60
/ 1 Year

Dynamics 365 Customer Service Professional (Nonprofit Staff Pricing)

Non-Profit
User
Subscription Period: 1 YearBilling Period: 1 Month
€11.70
/ 1 Month

Dynamics 365 Customer Service Professional (Nonprofit Staff Pricing)

Non-Profit
User
Subscription Period: 1 YearBilling Period: 1 Year
€140.40
/ 1 Year

Dynamics 365 Customer Service Professional for Students

Education
User
Subscription Period: 1 YearBilling Period: 1 Month
€18.70
/ 1 Month

Dynamics 365 Customer Service Professional for Students

Education
User
Subscription Period: 1 YearBilling Period: 1 Year
€224.40
/ 1 Year

Dynamics 365 Customer Service Professional for Faculty

Education
User
Subscription Period: 1 YearBilling Period: 1 Month
€25.70
/ 1 Month

Dynamics 365 Customer Service Professional for Faculty

Education
User
Subscription Period: 1 YearBilling Period: 1 Year
€308.40
/ 1 Year

Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (Nonprofit Staff Pricing)

Non-Profit
User
Subscription Period: 1 YearBilling Period: 1 Month
€4.70
/ 1 Month

Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (Nonprofit Staff Pricing)

Non-Profit
User
Subscription Period: 1 YearBilling Period: 1 Year
€56.40
/ 1 Year

Addons (5)

Expandable modules to customize your system

Dynamics 365 Field Service – Resource Scheduling Optimization

Commercial
Add-on
User
Subscription Period: 3 YearsBilling Period: 1 Year
€337.20
/ 1 Year

Dynamics 365 Field Service – Resource Scheduling Optimization

Commercial
Add-on
User
Subscription Period: 1 MonthBilling Period: 1 Month
€33.72
/ 1 Month

Dynamics 365 Field Service – Resource Scheduling Optimization

Commercial
Add-on
User
Subscription Period: 3 YearsBilling Period: 3 Years
€1,011.60
/ 3 Years

Dynamics 365 Field Service – Resource Scheduling Optimization

Commercial
Add-on
User
Subscription Period: 1 YearBilling Period: 1 Month
€29.51
/ 1 Month

Dynamics 365 Field Service – Resource Scheduling Optimization

Commercial
Add-on
User
Subscription Period: 1 YearBilling Period: 1 Year
€337.20
/ 1 Year

Attaches (0)

Cost-effective add-on licenses for additional features

Selected plans don't have any attaches.