Microsoft Teams Calling Plans add PSTN calling to Microsoft Teams, enabling licensed users to place and receive domestic phone calls directly from Teams on desktop, web, and mobile. This cloud-based telephony service includes a phone number, calling minutes bundle, and carrier services managed by Microsoft, simplifying deployment and billing.
Prerequisites apply: an eligible Microsoft 365 plan with Teams, Phone System licensing, and available service in supported countries/regions. Number porting, voicemail, emergency calling (where available), and call management features such as caller ID, call queues, and auto attendants are supported. Integrates with certified Teams devices for a complete voice solution. Ideal for organizations seeking a secure, scalable alternative to traditional PBX and on-premises telephony.
Source: Microsoft Learn and product documentation.