Dynamics 365 Marketing Interactions Add on pack: Tier 2 for Faculty

Microsoft Dynamics 365 Customer Insights – Journeys Interactions Add-on empowers education institutions to scale outreach with confidence. This Tier 2 add-on for Faculty provides additional interaction capacity for Dynamics 365 Marketing (now part of Customer Insights – Journeys). Each unit delivers 500,000 interactions to support emails, SMS, push notifications, and other journey touchpoints, ensuring campaigns reach students, alumni, and staff at the right moment.

Use this add-on to accommodate seasonal peaks, expand segmentation, and maintain compliance with sending limits across high-volume communications. Designed to integrate seamlessly with your existing Dynamics 365 environment, it helps faculty teams execute data-driven engagement without disrupting ongoing journeys. Requires a qualifying base subscription. Ideal for institutions scaling personalized, multi-channel communication while preserving performance and deliverability standards.