Microsoft Business Apps is a free add-on for eligible Office 365 Enterprise E3 and E5 users, featuring Microsoft Bookings to streamline appointment scheduling and customer management. Bookings enables online booking pages, automated email and SMS reminders, staff assignments, and calendar integration with Outlook—reducing no‑shows and saving time. Administrators can configure services, availability, and policies centrally, while customers self-schedule 24/7 from any device.
This add-on helps organizations improve service delivery for teams such as consulting, customer support, clinics, and education. Data is secured within Microsoft’s enterprise-grade cloud, benefiting from compliance and privacy controls included in Office 365. Note: Availability and features may vary by region and tenant configuration. Requires an active Office 365 E3 or E5 subscription.