Microsoft Teams Phone is a cloud-based calling solution that adds enterprise-grade telephony to Microsoft Teams. Designed for education institutions, the Faculty plan enables users to make, receive, and transfer calls with integrated call management features such as call queues, auto attendants, and voicemail. Administrators manage users and policies centrally in the Microsoft 365 (Office 365) admin center, simplifying deployment and governance.
Teams Phone works seamlessly with Teams chat, meetings, and devices, helping faculty and staff communicate securely from anywhere. Pair with a Calling Plan, Operator Connect, or Direct Routing to enable PSTN connectivity. This subscription is licensed for eligible academic customers and aligns with Microsoft’s education licensing programs. Source: Microsoft Learn and Microsoft 365 documentation.