Microsoft Teams Calling Plan (Pay-as-you-go) enables licensed users to place and receive phone calls over the Public Switched Telephone Network (PSTN) directly from Teams. This flexible option bills outbound minutes as you use them, ideal for organizations with variable calling needs. Users can make and take calls on desktop, web, or mobile with integrated voicemail, call forwarding, and emergency calling support where available.
Prerequisites apply: a qualifying Microsoft 365 or Office 365 plan, Microsoft Teams Phone (formerly Phone System), and phone number assignment/porting. Availability and features vary by country/region. Administration is centralized in the Teams admin center, simplifying number management and policies. Enhance collaboration by unifying calling, chat, and meetings in one platform backed by Microsoft’s cloud reliability.