Microsoft Dynamics 365 Customer Insights – Journeys (Nonprofit Staff Pricing)
Boost donor engagement and campaign effectiveness with Dynamics 365 Customer Insights – Journeys, offered at discounted nonprofit staff pricing. This subscription provides real-time, AI-assisted journey orchestration to design, personalize, and automate communications across email, SMS, push, and events. Build segments, trigger messages based on supporter behavior, and measure outcomes with built-in analytics and A/B testing. Seamlessly connect with Microsoft Dataverse, Dynamics 365 Sales, and Customer Insights – Data to unify supporter profiles and ensure consistent experiences.
Ideal for fundraising, volunteer outreach, and program awareness, Journeys helps nonprofits scale impact while maintaining compliance and data governance. Requires appropriate licenses and tenant eligibility for nonprofit offers. Learn more on Microsoft’s official product and nonprofit eligibility pages.